At Point Scale (YES YES TECHNOLOGIES), we value your trust and strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, our Refund and Return Policy is designed to make the process simple and transparent.

1. Eligibility for Returns

  • Products must be returned within 7 days of delivery.
  • Items must be unused, in original condition, and with all original packaging, labels, and accessories.
  • Returns will not be accepted for:
  • Products damaged due to misuse or improper handling.
  • Items purchased on sale, clearance, or marked as non-returnable.
  • Customized or personalized items.

2. Return Process

  • To initiate a return, please contact our support team at [insert email/phone number] with your order details.
  • Once your return request is approved, we will provide instructions on how to ship the product back.
  • Customers are responsible for return shipping costs unless the item received was defective or incorrect.

3. Refunds

  • After receiving and inspecting your returned product, we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed within 7–10 business days to your original payment method.
  • Shipping charges (if applicable) are non-refundable.

4. Exchanges

  • We allow exchanges only for defective, damaged, or incorrect items.
  • To request an exchange, please contact us within 48 hours of delivery.

5. Damaged or Incorrect Products

  • If you receive a damaged or incorrect product, notify us immediately at [insert email/phone number] with supporting photos/videos.
  • We will arrange a replacement or issue a full refund at no additional cost.

6. Contact Us

For any questions regarding our Refund & Return Policy, please reach out to us:

info@yesyestechnologies.com

+91-98422 34745